FAQs
FAQs
How can we help you?
Which countries do you ship to?
We ship to France, Switzerland, the UK and throughout the European Union
How long will it take to receive my order?
Shipping information for pre-orders
We are pleased to inform you that all pre-orders will be shipped from the end of November. We ship to France, Switzerland and the rest of the EU.
Shipping time and tracking
Once your order has been shipped, the estimated delivery time is 2-5 days.
A tracking email will be sent to you once your order is shipped.
Customer service
For any questions, please log in to your account or contact us at contact@nure-nutirtion.com. We are here to help!
For orders to Switzerland: Are there any additional customs or VAT charges for receiving my order?
No additional costs for orders up to CHF 194 (including shipping), no VAT or customs fees.
Why didn't you make gummies?
At Nuré, we advise against using gummies for several reasons. Firstly, these products are made up of more than 80% bulking agents (such as gelling agents, sugars, and sweeteners), leaving limited space for essential active ingredients. This often results in lower-quality vitamins that are not as effectively absorbed by the body. Additionally, gummies are often loaded with additives, artificial colors, and flavors—some of which are classified as endocrine disruptors and should be avoided, especially for growing children. Finally, their candy-like appearance increases the risk of overconsumption and overdose, which can be harmful to health.
Does my child need dietary supplements if their diet is balanced?
Despite our best efforts as parents, most children do not get a sufficiently varied and balanced diet. Several factors, such as intensive agriculture which depletes food, transportation, storage, overcooking and processing of food, contribute to depleting essential nutrients in our diet. A quality food supplement can meet these needs and provide valuable nutritional support. If you are unsure about giving a supplement to your child, we advise you to consult a doctor or nutritionist for personalized recommendations.
Can my child take Nuré nutrition food supplements if he/she is taking medication?
Our products are generally safe to take alongside medication. However, we always recommend that you consult your doctor before combining supplements with medication to ensure that it is safe for your child's specific needs.
Can we take several products from the Nuré nutrition range at the same time?
Yes, it is possible to take several products from the Nuré Nutrition range together. You will find more information on the product pages of each product in the range.
Do your products contain allergens?
Our Kids Multi Complex and Kids Immunity Support products both contain ALMONDS. However, they are gluten, lactose and soy free. Our Kids Vegan Omega3 oil does not contain any common allergens.
Any questions? Contact us
You can contact us at any time! We will be happy to answer all your questions, we always strive to respond as quickly as possible. Send us an email to: contact@nuré-nutrition.com